SHIPPING FEES
All shipments with two items or less will have the same shipping charge, $20.00.
Two day delivery to most locations and someone must be present to receive shipment.
The shipping charges and times are approximate and based on a 1-2 day delivery.

FORMS OF PAYMENT
We happily accept Visa, MC, AMEX, and Discover cards.
Prices do not include delivery charge, and are subject to change without notice. Applicable shipping/handling fees and taxes will be applied to your order at the time it is processed.

DELIVERY POLICIES
We cannot be responsible for delays caused by the carrier service, inclement weather, mechanical errors, or circumstances beyond our control. Unfortunately we are not able to offer refunds for those reasons. Chocolat du Monde cannot be responsible for incomplete addresses and/or closed or vacant delivery addresses. Please provide the appropriate suite or apartment number. We recommend that you please be conscious of the presence of someone to accept the wonderful gift from Chocolat du Monde ensuring the gift is not exposed to sunlight, heat, or moisture.

We do not ship to P. O. Boxes.

DELIVERY DATES
We deliver Monday through Wednesday via 2 day delivery, unless otherwise requested by the customer. Overnight delivery is available at customer’s expense Monday through
Friday. Delivery rates are determined by weight of the order, distance of the delivery, and receiving end delivery. DHL adds a minimum charge to resident deliveries.
Shipping to locations with temperature’s exceeding 80 degree’s will require overnight delivery. Due to our warm Texas temperatures, we recommend NOT ordering chocolates from us for the months of June through September.

OUR GUARANTEE
We are dedicated to quality and superior service. Each item is carefully inspected before it leaves our shop. If any part of your delivery is damaged upon receipt PLEASE contact us immediately after your package arrives at 713-520-5600.

policies